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YOUR ACCOUNT AGREEMENT

789piso Terms Conditions: What You Agree To

These terms set the rules for every account action you take on 789piso — from the moment you register to every wallet transaction you make using GCash, Maya, or GrabPay. Access is available where local law in the Philippines permits; by continuing to use the platform, you confirm you have read and accepted these conditions in full.

  • Account Use Rules
  • GCash & Maya Wallet Terms
  • Philippines Eligibility
  • Content & Access Scope
POLICY POSTURE

How These Terms Govern Your 789piso Account

These terms form a binding agreement between you and 789piso covering every aspect of your account: how it is created, how it is used, and under what circumstances it may be suspended or closed. They apply to all device types — whether you access the platform through a mobile browser or a desktop connection — and to every transaction processed through the payment rails we support, including GCash, Maya, and GrabPay. We update these terms when our service changes or when applicable rules in the Philippines require it. When a material change is made, we publish the revised version on this page with a new effective date. Continued use of your account after that date means you accept the updated terms. Eligibility depends on local law and is available only in regions where access is legally permitted. You are responsible for confirming that your use of 789piso complies with the rules applicable in your location. If you have a question about a specific clause, the fastest route to clarification is through our account support channel. These terms do not override any rights you hold under applicable Philippines consumer law; where a conflict arises, applicable law takes precedence.

  • GCash

  • Maya

  • GrabPay

  • Philippines Eligibility

  • Account Agreement

WHAT THIS COVERS

Explore the Scope of This Policy

Not every element of your 789piso experience falls under the same rule set. This section draws the line between what these terms directly govern and what sits outside them, so you know exactly where to look when a question comes up.

  • Account Access

    Your login credentials, account registration details, session behaviour, and any action taken while signed in are fully within the scope of these terms. This includes placing activity on Sports Live Betting or opening a table in Pai Gow through the account.

  • Wallet Transactions

    Deposits and withdrawals processed via GCash, Maya, or GrabPay are covered here up to the point they leave or enter the 789piso wallet. Transaction processing on the payment provider's own infrastructure is governed by that provider's separate terms, not ours.

  • Site Content

    Game content supplied by studios including Habanero, Pragmatic Play, Spadegaming, and Bigtime Gaming is made available under our platform licence arrangement. We govern which titles appear in the lobby; the studios govern game rules and mechanics within each title.

  • Third-Party Services

    Links to external services, payment provider apps, or third-party sites sit outside the scope of these terms. We do not accept responsibility for the content, availability, or policies of any external service you reach from a link on this platform.

YOUR PRACTICAL OPTIONS

Actions Available to You Under These Terms

These terms are not one-directional. You hold specific practical rights regarding your account data and activity, and we have designed the account dashboard to make those rights accessible without requiring a support ticket for routine tasks. You can review your transaction history — including every GCash, Maya, and GrabPay deposit or withdrawal — directly from the wallet section of your account after login. If any account detail is incorrect, such as a registered email address or contact number, you can submit a correction request through the account settings page; follow the fields and verification steps shown there. Where a term or a decision affecting your account is unclear, you have the right to raise a formal question with our support team and receive a written response. For any request that involves identity verification or account closure, the process is initiated through the support channel rather than self-service, and the steps required will be shown to you at that stage.

  • Review Your Records

    Your full transaction log — covering all wallet movements via GCash, Maya, or GrabPay — is accessible in the wallet section of your account dashboard. No support request is needed to view this history; it is available after login.

  • Correct Account Details

    If a registered detail is wrong, head to account settings and follow the correction fields shown there. Verification steps are part of that process and are displayed in the form — we do not publish them separately as they may change.

  • Raise a Policy Question

    Any clause you do not understand can be submitted as a written question through our support channel. We aim to respond with a clear, specific answer rather than a form reply; complex matters may take longer and we will tell you when to expect a response.

  • Request Account Changes

    Requests for account suspension, data queries, or closure are handled through the support channel. The verification and process steps required will be presented to you at the time of the request, as they vary by case type.

REACH US DIRECTLY

Contact 789piso About These Terms

If any part of these terms raises a question you cannot resolve through the account dashboard, these are the direct paths to policy support. Choose the channel that works for your situation.

  • Live Chat Support

    Open the live chat widget from any page on 789piso while logged in. This is the fastest route for account-specific questions, including transaction disputes involving GCash, Maya, or GrabPay.

  • Email Support

    For formal policy questions or requests that require a written record — such as account correction requests or data queries — send your message to our support email address shown in the account help section after login.

  • Help Centre Articles

    The help centre contains answers to common terms-related questions, covering wallet rules, eligibility conditions, and account actions. Access it from the footer of any page on the site without needing to log in.

HOW WE HANDLE THIS

Our Approach to Data, Cookies, and Account Security

Behind these terms are concrete practices that govern how your information is stored, accessed, and protected. Here is how we handle each area.

  • Account Data Retention

    We retain your account data for as long as your account is active and for the period required by applicable Philippines regulations after closure. The specific retention period for each data category is documented in our privacy policy, linked in the site footer.

  • Cookie Use

    Cookies on 789piso track session state and account preferences — not personal identity data shared with third parties. You can manage cookie preferences through your browser settings at any time; some site functions depend on session cookies and may not work without them.

  • Account Security Practices

    Your account credentials are stored using standard encryption practices. We do not store your GCash, Maya, or GrabPay login details — payment authentication happens directly on each provider's own secure environment, not on our servers.

  • Requesting Changes

    To request a correction to stored account data or to ask what data we hold on your account, contact us through the support channel. We will confirm receipt, outline the verification steps required, and process the request in line with applicable law.

TERMS QUESTIONS ANSWERED

Common Questions About These Terms

These are the questions we receive most often about the 789piso terms and conditions. If your question is not here, the support channel is the right next step.

When do these terms apply to my account?

These terms apply from the moment you create a 789piso account and continue to apply for every session, transaction, and account action you take while your account is active — including any deposit or withdrawal via GCash, Maya, or GrabPay.

How will I know if the terms have changed?

When we update these terms, the revised version is published on this page with a new effective date shown at the top. We may also send a notice to your registered contact. Continued use of your account after the effective date means you accept the changes.

Can I use my account if I am outside the Philippines?

Access depends on local law in your current location. These terms are written for players in the Philippines where access is eligible. If you are outside that region, whether you can access the platform is determined by the rules applicable where you are at that time.

What happens to my account data if I close my account?

We retain account data for the period required under applicable Philippines regulations after closure. You can request a summary of what data we hold by contacting our support channel; the verification steps and processing time will be communicated at that point.

Do these terms cover GCash, Maya, and GrabPay transactions fully?

These terms cover your transaction within the 789piso wallet — from your deposit request to the point funds are credited or debited. The part of the transaction that occurs on GCash, Maya, or GrabPay's own infrastructure is governed by that provider's own terms, not ours.

What if I disagree with a decision made under these terms?

You can raise a formal question or dispute through our support channel. Submit your concern in writing, include your account details, and we will review the case and respond. Where applicable Philippines consumer law grants you additional rights, those rights are not limited by these terms.