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This Privacy Policy explains exactly what information 789piso collects when you create and use an account, how that information is stored, and what choices you have over your own data. Availability of this service depends on local law and is accessible only in eligible regions.
When you open a 789piso account, we collect the information you provide during registration — your name, contact details and login credentials. If you fund your account through GCash, Maya or GrabPay, we receive a transaction reference from those payment rails so we can match the deposit to your wallet; we do not store your full e-wallet credentials on our side. We also collect device and session data — browser type, IP address, screen session timestamps — to keep your account secure and to detect irregular access patterns. This data is held on servers covered by industry-standard encryption. We do not sell your personal data to third parties. We may share limited data with service providers who help us operate the platform — for example, identity verification partners — only to the extent needed for that service. Retention periods follow our internal data policy; you may request a summary of what we hold. Philippine law and eligible region requirements govern how this policy is applied, and we update the policy when those requirements change. The date of the most recent revision appears at the footer of this page.
Not every interaction with 789piso falls under the same data rules. Understanding the boundary helps you know when our policy protects your information and when a third-party service's own terms apply instead.
Login sessions, password resets and profile edits are fully covered. Any data you enter into your 789piso account form is handled under this policy, including the email address you use to authenticate.
Deposits and withdrawal requests processed through GCash, Maya or GrabPay generate a reference ID that we record. The payment rail itself — meaning GCash, Maya or GrabPay — has its own privacy terms that govern the data on their side.
Game session data — which titles you open, session length, bet history — is recorded in our system and tied to your account. This data is used for account management and is accessible through your account history page.
Links or services outside 789piso — including external payment portals and any verification partner — operate under their own privacy terms. We are not responsible for data practices on sites or services we do not control.
You are not a passive data subject here. Several concrete actions are available to you under this policy, and you can take most of them directly inside your account without contacting support first. Your account dashboard shows the personal details we hold on your profile — name, registered contact, linked payment methods. From there you can edit your contact information if it changes. If you spot a detail that is incorrect and cannot correct it through your account settings, our support channel can process a manual correction request. You can also request a summary of what data we retain against your account at any time. If you want to close your account, raise a closure request through support and we will confirm what happens to your stored data as part of that process. We handle each of these requests in accordance with applicable law for eligible regions in the Philippines.
Your account dashboard displays the personal information we hold. Check there first before contacting support — most profile details are visible without any additional request.
Contact details and profile fields can be edited directly from your account settings page. For fields that are locked after verification, submit a correction request through our support channel.
You may ask us to provide a summary of the personal data linked to your account. Send this request to our support email and we will respond according to the timeframe required under applicable law.
To close your account and understand what happens to your data, raise a closure request through support. We will confirm retention and deletion steps before the closure is finalised.
If your question is not answered by reading this policy or checking your account dashboard, our support team handles privacy-related requests. Use the channel that works for the type of query you have — written requests for data summaries or corrections are best handled by email so we have a clear record of what you asked.
Send data access requests, correction requests or general privacy questions to our support email address listed in your account's Help section. Written requests create a clear record for both sides.
For quick questions about what data appears in your account or how a particular field is used, live chat is the faster path. The chat widget is available from inside your authenticated account session.
The Help section inside your account lists the current contact paths and response expectations for privacy and data queries. Check there for the most current contact details before submitting a request.
Account security and data handling are not afterthoughts at 789piso. Every session — whether you are checking your wallet after a GrabPay deposit or browsing the game lobby — runs over an encrypted connection. We hold account data only for as long as it is needed for the purpose it was collected, or as long as applicable law in eligible Philippines regions requires. When a retention period ends, data is deleted or anonymised according to our internal schedule.
All data transmitted between your device and 789piso is encrypted in transit. This covers login, account edits, payment references from GCash, Maya or GrabPay, and game session activity.
We use cookies to keep your session active and to remember account preferences between visits. You can manage cookie settings through your browser; blocking session cookies may affect account functionality.
We keep your account data for as long as your account is active and as long as law requires after closure. After that period, data is deleted or anonymised. The specific periods are available on request through support.
When this policy changes, we update the revision date at the footer of this page. Material changes that affect your rights will be communicated to you through your registered contact details before they take effect.
These are the questions we hear most often about how your data is handled. If your question is not covered here, use the contact paths in the support section above.
We collect the details you submit during registration — name, email address, contact number and login credentials. We also record session and device data, such as IP address and browser type, to secure your account from irregular access.
No. When you fund your account through GCash, Maya or GrabPay, we receive a transaction reference ID from the payment rail. We use that reference to match the deposit to your wallet. Your e-wallet login credentials never pass through our system.
Log in and check your account dashboard first — your profile page shows the personal details we have on record. For a fuller data summary, send a written request to our support email and we will respond within the timeframe required under applicable law.
Yes. Many fields can be edited directly from your account settings. Fields that are locked after identity verification require a manual correction request — raise that through support with the correct details and we will update the record.
We do not sell your data. We share limited information only with service providers we need to operate the platform — for example, identity verification partners — and only to the extent required for that specific service. Each partner is bound by its own data obligations.
Retention periods after account closure follow applicable law for eligible Philippines regions. When those periods end, data is deleted or anonymised. You can request the specific retention period for your account type by contacting support before or after closing.
Start by raising your concern with our support team through email or live chat — both are listed in the support section of this page. We aim to address data complaints directly. If you remain unsatisfied, you may escalate to the relevant data authority under applicable law in your region.